Who we are

The address of our website is: https://www.trizconsulting.it.

Information we collect

We collect various types of information, including personal data that can directly or indirectly identify you. The collected information may include:

  • User-provided information: When you interact with our chatbot, we may collect your name, email address, and other information that you voluntarily provide.
  • Technical data: This includes your IP address, browser type, operating system, and other technical details that help us improve the website experience.
  • Chatbot interactions: We log conversations with our chatbot for service improvement purposes. No personal information is stored unless voluntarily provided by the user.

Use of information

We use the collected data for the following purposes:

  • To provide and improve our services, including the chatbot functionality.
  • To enhance the user experience on our website.
  • To comply with legal or security obligations.

Sharing of information

We do not sell or rent your personal information. We may share your information in the following cases:

  • Service providers: We use third-party service providers, such as OpenAI, to power our chatbot. These providers may access personal data only to perform their services.
  • Legal obligations: We may disclose your information if required by law.

Cookies

We use cookies to personalize your experience and improve our services. For example, we use cookies to remember your preferences when using our chatbot or accessing the site.

Integration with the chatbot

When you use our chatbot, OpenAI, the provider of the chatbot technology, may collect conversation data to improve its responses. Please refer to their privacy policy for more details.

Who we share your data with

We do not share your data with third parties unless required by specific circumstances such as third-party services or legal requirements.

How long we retain your data

We retain the data for as long as necessary for the purposes outlined in this policy, or as required by law.

What are your rights

You have the right to:

  • Access your personal data.
  • Request the correction or deletion of your personal data.
  • Withdraw consent at any time for the use of the chatbot or other site functionalities.

Where your data is sent

Visitor comments and chatbot interactions may be analyzed through a spam detection service or by third-party analytics services.

Security

We take security measures to protect your personal data. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.

Changes to this privacy policy

We reserve the right to change this policy at any time. Changes will be posted on this page, with the updated date.